24 rue de Lausanne
This is probably the first time I wrote a bad review on anything. I usually avoid ranting or complaining in my blog because basically, if a restaurant or hotel is too bad, I wouldn’t even bother writing about it at all. However, I thought my experience at Le Scandale last night deserves an exception.
Although I’ve been to Le Scandale for drinks before, it was my first time to try their restaurant last night and I must say, I’m probably not going to go there again to eat.
Location and Accessibility (4/5)
Le Scandale is well located, probably 2 or 3-minute walk from Gare Cornavin (train station), along rue de Lausanne.
I had their 4 fromages pizza last night and for me, it was mediocre – it wasn’t bad but not worth CHF 18.00 pizza. I love pizzas and I don’t mind paying more than CHF 20 for a pizza before – but it has to be worth it. Unfortunately, there’s nothing special about the pizza I had so, I was pretty much disappointed. For me, there are a lot more Italian restaurants in the area that serves cheaper but better quality pizzas.
It’s a confused restaurant/bar. It’s a venue that has a restaurant on one side and a huge bar. The place can get packed and loud.
As mentioned earlier, I find that the pizza I had was quite expensive for its mediocre quality.
If there’s one award I can give to this restaurant, it will be the worst-service-I’ve-ever-had-in-Geneva award. In my 4 yrs in Geneva, I’m already used to the type of customer service they usually have here. With this, I always come to a new place with realistic expectations on customer service.
Last night, we waited for almost an hour for our food to get served because it seemed like the kitchen forgot to make our orders. This happens. What really upset me was how the waiters dealt with us. After waiting for a while, I politely (even smiling) asked one of the waiters if he can check our orders because it’s been almost an hour. The waiter told me “it’s not my problem. I did not take your order”. Then, he walked away from our table and vanished. Finally, our food was served to us and I told the waiter serving us (again, smiling) “merci. Was our order not placed earlier?” The waiter responded to me also with “well, that’s not my problem”. My friends and I were dumbstruck with the waiters’ rudeness. After a while, we heard one of the ladies at the table behind us arguing with one of the rude waiters and we can hear that she was totally upset on something and the waiter went to argue further with her. That’s when I realized that this place should be reviewed so that hopefully such unprofessionalism will be addressed by management.
Overall Rating (2.5/5)
Overall, I don’t recommend this restaurant based on our experience with its unprofessional waiters. If I’m going to spend such amount for mediocre food, the last thing I need will be such arrogant services. Perhaps, we caught them on a bad night but as a paying customer, that shouldn’t be an excuse for bad attitude.